Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience. This may not be who you purchased the Poly device from. A Skype Number is great option if you, or your friends and family live in different countries, or plan to travel. Can you see the SMS notifications from the notification bar on your phone Please note that alerts will only appear on the watch if they pop up on phone. People can call you from their mobile or landline and you pick the call up in Skype. If this is some sort of an Internet discounter providing your MAC address or your Poly devices serial will enable us to look up who would be able to support you. A Skype Number is a second phone number which is attached to your Skype account, allowing you to answer incoming calls on your Skype app anywhere. Available End User Poly services offerings are detailed here
In order to raise a support ticket, you need to work with your Poly reseller as they may need to do this for you.Įnd Customers are usually unable to open a ticket directly with Poly support. Question : How can I troubleshoot simple Skype for Business, Office365 or Teams issues? Is this a day 1 issue or when and why has this started? For the VVX300 the latest approved software is UC Software 5.9.5įor both issues, we would need to at least see some sort of log.
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